Okay – here we go! A post in this blog after quite some
time, triggered by a request from my friend Ganeshraam.
Warning: In this newer world of social media, where everyone
gets offended for every stupid matter… if you value ‘humane’ aspects more than
the rule book, please feel free to skip this post – it is likely that you may
get offended.
I am a person who takes pains to book a preferred berth on a
preferred train on a preferred date, right on the ARP of 120 days. Yes, I plan
it well in advance and will be excited to book that elite rail ticket on that
ARP day at 8 AM. And yes, your mind is reading right – a Lower Berth or a
Window Seat, almost every time. It is a treasure for me to latch on to the
window like a child or to enjoy the comforts offered by a Lower Berth, like
getting up and going to the door during the night to get down at a remote (but
exotic for railfans like me) station or to watch a crossing train pass in the
opposite direction in a single line section throwing a gush of air while my
train waits in the loop.
So, will one not feel pained when a person comes
just-like-that and usurps the treasure of an LB or WS? I have never ceded to
even one request till date. My Lower Berth, My Window Seat, My invaluable
possession!
What Ganeshraam requested to post was how I do it – here are
the steps:
1. Request politely rejected. It usually starts
with undue higher affection towards the potential victim (i.e. holder of
LB/WS), like helping keep our bags below the berth, or affectionately asking
us, “what is your berth number?” (My mind voice: “You have already done your
homework in scanning the chart or talking to TTE, why this drama?”)
Response: Politely rejected – “Sorry,
no exchange”.
2. Request goes to “so-and-so cannot climb the
berth"
Response: So do I (My mind voice: “Probably
you cannot, but I will not”). If the requester (encroacher anyway!) looks
paavam, I add a reason stating that I have back-pain and will not be interested
to climb up.
3. “There is no harm in adjusting"
Response: I cannot (with a firm face). If
you want an LB, you can always check with the TTE for one. Not mine – it is
ruled out. At this stage, I would have settled my bags and asked the encroacher
to pack up. If it is an AC coach, there is more straight way of sending the
signal – I will pull the bedding package of mine from the Upper Berth and ask
them to move so that I can spread my bedsheets.
4. By this time, 95% of the encroachers move out.
Adamant characters at this stage will require stern action. The next step is to
pull the TTE and ask for help. I do not talk anything further to the encroacher
at this stage – it is useless. I will simply point out to the TTE that there is
an encroachment in my berth and it has to be addressed. TTEs know the rule book
better, so they push the encroacher out to another yemaandha-sonagiri LB/SLB
and ask them to sit there while they look out.
5. There have been only one or two instances which
reached stage 5. The TTE attempting to defend them – I will clearly say, “please
do your duty and give me my rightful berth or face action – I am going to call
the DRM now”. This reminder settles the case.
I don’t go for any fight unless pulled in – it is just the
sheer frustration. The quality and intensity of my response will depend on two
factors: 1. How they ask (anyway I am not going to cede my berth) and 2.
Whether they have already occupied my berth as if it is theirs.
I have only one scene in Tamil cinema that explains booking a Lower Berth and the anger that the person gets when asked for an exchange by people, who in my assessment, always belong to the category of "let us book, anyway there will be one Mango Madaiyan with an LB, for us to put aattai"... Watch from 28:10 to 28:25 in this YouTube clip! Sums it up perfectly!
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